Privacy Policy

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Request an insurance quote through our quote form
• Contact us via email, phone, or contact form
• Subscribe to our newsletter or blog updates
• Fill out any other forms on our Site

This personal information may include:

• Name
• Business name (agency name)
• Email address
• Phone number
• State/location where you operate
• Type of home care agency
• Number of employees
• Coverage interests and insurance needs
• Any additional information you choose to provide

Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited on our Site
• Time and date of visit
• Time spent on pages
• Other diagnostic data

We collect this information using cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Insurance Services:

• Process and respond to your quote requests
• Provide you with insurance quotes from our carrier partners
• Communicate with you about insurance coverage options
• Answer your questions and provide customer support

To Improve Our Services:

• Understand how visitors use our Site
• Improve our website functionality and user experience
• Develop new services and features
• Monitor and analyze usage patterns and trends

To Communicate With You:

• Send you information about insurance products and services
• Provide newsletter content and blog updates (if you’ve subscribed)
• Send administrative information, such as policy updates
• Respond to your inquiries and requests

For Legal and Business Purposes:

• Comply with legal obligations and regulatory requirements
• Protect against fraudulent or illegal activity
• Enforce our terms and conditions
• Maintain records for business and insurance purposes

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Insurance Carriers: When you request a quote, we share your information with A+ rated insurance carriers to obtain quotes for you. These carriers are contractually obligated to protect your information and use it only for providing insurance quotes and services.

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as:

• Website hosting providers
• Email service providers
• Form and CRM systems (Zoho Forms, etc.)
• Analytics providers (Google Analytics)

These service providers are authorized to use your information only as necessary to provide services to us.

For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

What Are Cookies? Cookies are small data files placed on your device. Some cookies are essential for the Site to function, while others help us improve your experience.

Types of Cookies We Use:

• Essential Cookies: Required for the Site to function properly
• Analytics Cookies: Help us understand how visitors use our Site (Google Analytics)
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track visitors across websites to display relevant advertisements

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You can choose to:

• Block all cookies
• Accept only certain cookies
• Delete cookies

Please note that disabling cookies may affect the functionality of our Site.

Third-Party Websites

Our Site may contain links to third-party websites, including:

• State government agencies (health departments, insurance departments, etc.)
• Industry associations (NAHC, CMS, etc.)
• Insurance carrier websites
• Other relevant resources

We are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access: You have the right to request access to the personal information we hold about you.

Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information.

Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

Right to Opt-Out: You have the right to opt out of:

• Marketing communications (unsubscribe from emails)
• Cookie tracking (through browser settings)
• Sale of personal information (we do not sell your information)

Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information.

California residents have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising privacy rights

To exercise these rights, contact us at homecareins@wagleyegency.com or call (337) 345-4410.

Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.

Email Communications

If you subscribe to our newsletter or blog updates, you will receive periodic emails from us. You can unsubscribe at any time by:

• Clicking the “unsubscribe” link at the bottom of any email
• Contacting us directly at homecareins@wagleyegency.com
• Calling us at (337) 345-4410

Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your quote requests or customer service inquiries.

Do Not Track Signals

Some web browsers have a “Do Not Track” feature that signals to websites that you do not want your online activities tracked. Our Site does not currently respond to Do Not Track signals.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

• Update the “Last Updated” date at the top of this policy
• Notify you of significant changes via email or a prominent notice on our Site
• Obtain your consent for material changes if required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

International Users

Our Site is operated in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.

By using our Site, you consent to the transfer of your information to the United States and acknowledge that data protection laws in the United States may differ from those in your country.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Home Care Business Insurance

Email: homecareins@wagleyegency.com
Phone: (337) 345-4410
Website: https://homecarebusinessinsurance.com

Consent

By using our Site, you consent to our Privacy Policy and agree to its terms.