Sexual Abuse and Molestation
High-limit protection, commonly $1 million, against abuse and molestation allegations that standard liability excludes.
Learn moreHome care and home health agencies, senior care providers, and group home operators trust us to protect the care they deliver every day. We know the claims you face because we have handled them.
A caregiver helps a client from the bed to a wheelchair and the transfer goes wrong. A family alleges theft during a shift. A nurse gives the wrong medication dose. A worker throws out their back lifting someone twice their weight. These are not edge cases. They are Tuesday.
Off-the-shelf commercial policies were not written with any of that in mind. They leave gaps exactly where home care providers get hit hardest, and most owners do not find the gap until a claim exposes it. We build programs around the real exposures of this work, then back them with carriers who understand the industry and pay claims without dragging their feet.
That focus is the whole point of working with a broker who does nothing but coverage for home care providers. One agent who knows the difference between a home health aide and a private duty nurse, and prices each accordingly, beats a generalist every time.
Care happens inside someone else's home, on their schedule, often without a supervisor in the room. That single fact changes the entire risk picture. Your caregivers handle medications, operate lifts and transfer equipment, drive between clients, and document clinical decisions that a court can second-guess years later. A retail shop or an office never faces most of this.
The exposures also stack in ways a single policy cannot answer. A fall during a transfer can trigger a general liability claim for the injury, a professional liability claim over the care plan, and a workers comp claim if the caregiver gets hurt too. One incident, three policies, and they have to fit together cleanly or you pay for the gap. We build the program so they do.
Regulation adds another layer. Medicare-certified agencies answer to 42 CFR Part 484 and the Conditions of Participation. States set their own licensing rules, insurance minimums, bonding requirements, and in some cases malpractice caps. An agency in Virginia operates under different numbers than one in Texas. Coverage that ignores those details is coverage that fails an audit or a claim at the worst possible moment.
Each policy does a specific job. Together they close the gaps a single policy leaves open. Here are the core coverages home care providers rely on most.
High-limit protection, commonly $1 million, against abuse and molestation allegations that standard liability excludes.
Learn moreLiability protection when caregivers drive their own cars for work, an exposure nearly every agency carries.
Learn moreCaregiver injuries on the job, from lifting strains to transfer injuries.
Learn moreExcess limits stacked on your liability and auto, the efficient way to reach the totals contracts demand.
Learn moreBreach response for the protected health information your agency holds, including ransomware and notification.
Learn moreA Medicare-certified home health agency and a non-medical companion service face different risks. We price for the difference instead of treating every provider the same.
Residential group homes and adult family homes serving multiple residents.
See coverageAide-level care under a nurse plan of care, with hands-on client contact.
See coverageDelivery, setup, and servicing of equipment in the home, with product exposure.
See coverageAnyone can sell you a policy. Getting the right coverage at a fair price, from a carrier that pays, takes a broker who lives in this industry.
We have spent two decades in this niche. We can tell you which state requires a fidelity bond, which carrier excludes manual lifting, and what a defense attorney will ask after a fall claim. That knowledge keeps you covered where it counts.
We place business with A-rated carriers who want home care risks, not ones who merely tolerate them. The result is broader coverage at a fair price, and an insurer who handles claims like they expected them.
We line up general liability, professional liability, workers comp, auto, and the specialty coverages so they work together. No overlap you pay twice for, and no gap a claim slips through.
When something goes wrong you reach a person who knows your file, not a call center script. We have walked agencies through the claims that keep owners up at night, and we stay in your corner until it is resolved.
The cheapest claim is the one that never happens. We share the hiring, training, and documentation practices that keep agencies out of trouble, drawn from what we have seen work across hundreds of providers.
Start as a solo caregiver, grow into a multi-state agency, and your program grows with you. We adjust limits and add coverages as your payroll, fleet, and service lines change.
Home care licensing, insurance minimums, and malpractice caps change from one state to the next. We match your program to the regulations where you operate, whether that is a single state or a multi-state footprint.
Virginia raised its medical malpractice cap to $2.75 million for 2026 and 2027. Texas lets private employers opt out of workers comp, which creates its own exposure under common law negligence. We track these details so you do not get caught short at renewal or in a claim.
Find your stateFour steps, no runaround. Most agencies go from first contact to bound coverage in days, not weeks.
Share your services, size, and the states you operate in through the quote form or a quick call.
A specialist reviews your exposures and finds the gaps a generic policy would leave open.
We bring options from A-rated carriers and explain what each one covers and excludes, in plain language.
You bind the program, get your certificates, and we stay on call for changes, renewals, and claims.
Informed owners make better coverage decisions. Our resources break down the coverage, costs, and compliance questions home care providers ask most.
Most home care agencies carry general liability, professional liability, and workers compensation as the core of their program. Agencies with company vehicles add commercial auto, and many add an umbrella policy plus sexual abuse and molestation coverage. The right mix depends on whether you provide skilled medical care, run a fleet, and how many caregivers you employ.
Premiums vary by revenue, employee count, services provided, state, and claims history. A small agency pays far less than a 50-employee operation running vehicles and skilled nursing. We price each program to the actual risk rather than a one-size template, and we show you where the real cost drivers are before you buy.
Yes. New agencies with no claims history can get coverage, and we work with carriers who write startup home care risks. We help you meet the insurance requirements in your state licensing application so you can open without delays.
Yes. We place coverage through exclusive carrier programs built for home care, so we can put a program together for your agency wherever you operate. Home care regulation and insurance minimums change at the state line, so we match your program to the rules where you actually work, including states with their own malpractice caps and bonding requirements.
Send us your details through the quote form and a specialist reviews them the same business day in most cases. For straightforward risks we turn quotes around quickly. Call (337) 345-4410 if you need to move faster.
We place coverage with A-rated carriers that specialize in home care and home health risks. That carrier access matters when a claim hits, because a financially strong insurer pays what it owes without a fight.
For a home care provider, yes. Abuse and molestation allegations are among the most damaging claims an agency can face, and standard liability policies exclude them. That exclusion covers the founded allegations and the false ones that still cost a fortune to defend. This coverage responds to those claims, defense costs included. Caregivers work alone with vulnerable clients in private homes, so a dedicated limit, commonly $1 million, is one of the most important coverages an agency carries rather than an afterthought.
Almost certainly. Workers compensation is required by state law once you employ caregivers, and the point at which it kicks in changes at the state line. Some states require it from your first employee with no payroll floor, others set a headcount threshold, and part-time and seasonal staff usually count toward it. Caregiving is physical work, so lifting strains and transfer injuries are the claims we see most. We check the rule in the state where you actually operate rather than assume a national answer.
They cover two different ways a client gets hurt. General liability answers the physical accident: a caregiver knocks over a lamp, a client slips during a visit, something in the home is damaged. Professional liability, sometimes written as errors and omissions, answers the care itself, meaning a claim that your service or clinical judgment caused harm. A medication error is professional liability. A fall over equipment left in a hallway is general liability. Most agencies carry both, because one policy leaves the other gap wide open.
Yes, and it is a common setup. What changes across a border is the rulebook: licensing categories, workers compensation thresholds, insurance minimums, and in some states bonding or malpractice caps. A program built for one state can leave you short in the next one. We build multi-state programs to satisfy each state your caregivers actually work in, and we place them through exclusive carrier programs written for home care rather than stitching separate policies together.
That is a real exposure and it sits with the agency, not the caregiver. A personal auto policy is written for personal driving, and it usually will not respond to an accident on a work trip between clients. Because the caregiver was working for you, the agency can be pulled into the claim even though it owns no vehicle. Hired and non-owned auto coverage is what answers it, and nearly every agency needs it since almost all caregivers drive their own cars.
The first thing your policy does is pay to defend you, which matters because defense costs run up long before anyone decides whether the claim has merit. Which policy responds depends on the allegation: general liability for a physical accident, professional liability for the care delivered, abuse and molestation coverage for those allegations specifically. Tell us as soon as you know, not after you have answered the family yourself. We handle the carrier side and stay on the claim with you.
We place every program through exclusive carrier programs built for home care, rather than the general business markets that treat an agency like any other small employer. That access is the difference between a policy that technically covers you and one written by an underwriter who already knows what a transfer injury or an abuse allegation looks like in this industry.
Those programs sit with A-rated carriers, and financial strength matters most at the worst moment. When a claim lands you want an insurer that pays what it owes without a fight, and one whose rating holds up when a hospital or facility reviews your certificate before signing a contract.
Get a quote from a broker who speaks home care. It takes a few minutes and there is no obligation.