Exclusive carrier programs for home care agencies (337) 345-4410 Mon-Fri 8am-4:30pm CST

Home Care Business Insurance Built for the Work You Actually Do

Home care and home health agencies, senior care providers, and group home operators trust us to protect the care they deliver every day. We know the claims you face because we have handled them.

  • Why HCBI 01 Exclusive Carrier Access
  • Rated Carriers 02 A+
  • Years Industry Experience 03 20+
  • Home Care Agencies Served 04 500+
The problem

Generic business policies miss what home care actually risks

A caregiver helps a client from the bed to a wheelchair and the transfer goes wrong. A family alleges theft during a shift. A nurse gives the wrong medication dose. A worker throws out their back lifting someone twice their weight. These are not edge cases. They are Tuesday.

Off-the-shelf commercial policies were not written with any of that in mind. They leave gaps exactly where home care providers get hit hardest, and most owners do not find the gap until a claim exposes it. We build programs around the real exposures of this work, then back them with carriers who understand the industry and pay claims without dragging their feet.

That focus is the whole point of working with a broker who does nothing but coverage for home care providers. One agent who knows the difference between a home health aide and a private duty nurse, and prices each accordingly, beats a generalist every time.

The discipline

Why home care insurance is its own discipline

Care happens inside someone else's home, on their schedule, often without a supervisor in the room. That single fact changes the entire risk picture. Your caregivers handle medications, operate lifts and transfer equipment, drive between clients, and document clinical decisions that a court can second-guess years later. A retail shop or an office never faces most of this.

The exposures also stack in ways a single policy cannot answer. A fall during a transfer can trigger a general liability claim for the injury, a professional liability claim over the care plan, and a workers comp claim if the caregiver gets hurt too. One incident, three policies, and they have to fit together cleanly or you pay for the gap. We build the program so they do.

Regulation adds another layer. Medicare-certified agencies answer to 42 CFR Part 484 and the Conditions of Participation. States set their own licensing rules, insurance minimums, bonding requirements, and in some cases malpractice caps. An agency in Virginia operates under different numbers than one in Texas. Coverage that ignores those details is coverage that fails an audit or a claim at the worst possible moment.

Coverage

Coverage for every exposure you carry

Each policy does a specific job. Together they close the gaps a single policy leaves open. Here are the core coverages home care providers rely on most.

Sexual Abuse and Molestation

High-limit protection, commonly $1 million, against abuse and molestation allegations that standard liability excludes.

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Hired and Non-Owned Auto

Liability protection when caregivers drive their own cars for work, an exposure nearly every agency carries.

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General Liability

Slips, falls, and property damage during visits to client homes.

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Professional Liability

Claims that your care or clinical judgment caused harm.

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Workers Compensation

Caregiver injuries on the job, from lifting strains to transfer injuries.

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Commercial Auto

Coverage for agency vehicles used to reach and transport clients.

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Umbrella Liability

Excess limits stacked on your liability and auto, the efficient way to reach the totals contracts demand.

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Cyber Liability

Breach response for the protected health information your agency holds, including ransomware and notification.

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Providers

Built around your kind of care

A Medicare-certified home health agency and a non-medical companion service face different risks. We price for the difference instead of treating every provider the same.

Home Health Agencies

Skilled, Medicare-certified care with clinical exposure.

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Home Care Agencies

Non-medical personal care and companionship.

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Group Home Care

Residential group homes and adult family homes serving multiple residents.

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Private Duty Nursing

Skilled nursing delivered in private homes.

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Senior Care Providers

Elder care, including dementia and Alzheimer support.

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Adult Day Care Centers

Facility-based day programs for aging adults.

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Personal Care Services

Bathing, dressing, and daily living support in the client home.

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Home Health Aides

Aide-level care under a nurse plan of care, with hands-on client contact.

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Medical Equipment Providers

Delivery, setup, and servicing of equipment in the home, with product exposure.

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View all provider types

Why us

Why agencies pick us over a generalist broker

Anyone can sell you a policy. Getting the right coverage at a fair price, from a carrier that pays, takes a broker who lives in this industry.

We know the industry cold

We have spent two decades in this niche. We can tell you which state requires a fidelity bond, which carrier excludes manual lifting, and what a defense attorney will ask after a fall claim. That knowledge keeps you covered where it counts.

Carrier access that actually fits

We place business with A-rated carriers who want home care risks, not ones who merely tolerate them. The result is broader coverage at a fair price, and an insurer who handles claims like they expected them.

One program, no gaps

We line up general liability, professional liability, workers comp, auto, and the specialty coverages so they work together. No overlap you pay twice for, and no gap a claim slips through.

Real people, real claims help

When something goes wrong you reach a person who knows your file, not a call center script. We have walked agencies through the claims that keep owners up at night, and we stay in your corner until it is resolved.

Risk management that prevents claims

The cheapest claim is the one that never happens. We share the hiring, training, and documentation practices that keep agencies out of trouble, drawn from what we have seen work across hundreds of providers.

Coverage that scales with you

Start as a solo caregiver, grow into a multi-state agency, and your program grows with you. We adjust limits and add coverages as your payroll, fleet, and service lines change.

Coverage that follows the rules in your state

Home care licensing, insurance minimums, and malpractice caps change from one state to the next. We match your program to the regulations where you operate, whether that is a single state or a multi-state footprint.

Virginia raised its medical malpractice cap to $2.75 million for 2026 and 2027. Texas lets private employers opt out of workers comp, which creates its own exposure under common law negligence. We track these details so you do not get caught short at renewal or in a claim.

Find your state
Process

How getting covered works

Four steps, no runaround. Most agencies go from first contact to bound coverage in days, not weeks.

  1. 1

    Tell us about your agency

    Share your services, size, and the states you operate in through the quote form or a quick call.

  2. 2

    We assess your real risk

    A specialist reviews your exposures and finds the gaps a generic policy would leave open.

  3. 3

    You get a clear quote

    We bring options from A-rated carriers and explain what each one covers and excludes, in plain language.

  4. 4

    Coverage in force

    You bind the program, get your certificates, and we stay on call for changes, renewals, and claims.

Learn

Learn before you buy

Informed owners make better coverage decisions. Our resources break down the coverage, costs, and compliance questions home care providers ask most.

Insurance FAQ

Straight answers to the questions agencies ask before they buy.

Read the FAQ

Insurance Glossary

The terms on your policy, defined without the jargon.

Open the glossary

Claims Process Guide

What to do, and what to expect, when you have to file.

See the guide

Explore all resources

Questions

Questions home care owners ask

Carriers

The carriers standing behind your program

We place every program through exclusive carrier programs built for home care, rather than the general business markets that treat an agency like any other small employer. That access is the difference between a policy that technically covers you and one written by an underwriter who already knows what a transfer injury or an abuse allegation looks like in this industry.

Those programs sit with A-rated carriers, and financial strength matters most at the worst moment. When a claim lands you want an insurer that pays what it owes without a fight, and one whose rating holds up when a hospital or facility reviews your certificate before signing a contract.

Protect the work your team does every day

Get a quote from a broker who speaks home care. It takes a few minutes and there is no obligation.